Privacy policy

When you fill in a form on this site, we collect what you type into it: your name, phone number, ZIP code, and — depending on the form — your email address, the service you need, how urgent it is, and any message you write.

If you attach photos to a form, we collect those too. Your browser makes a smaller copy of each one before it is sent, and that copy leaves out the location and camera details a phone normally stores inside a photo. We use the photos only to understand and quote the job, and you should avoid including people, documents or anything else in them you would rather we did not see.

Our website host also records standard technical information with every visit, such as your IP address, browser and the pages you opened. That is ordinary server logging, and we use it to keep the site working and secure.

If you use the chat window on this site, we collect what you type into it and the contact details you give there, such as your name, phone number and email address. The chat is provided by LeadConnector, which may store small files or identifiers in your browser so the conversation carries on between pages.

We do not run advertising trackers on this site, and we do not buy or sell personal information.

To answer you. A form submission is a request for a quote or a call back, and we use what you sent to respond to it, schedule work, and keep a record of the job.

We do not use your details for anything you did not ask for. We will not add you to a marketing list because you asked for an estimate.

The companies that run this site for us: our website host, the service that delivers form submissions to our inbox, and LeadConnector, which runs the chat window and the text messages we send. They process the information on our instructions and for no other purpose.

We may also disclose information where the law requires it, or to establish or defend a legal claim.

We keep enquiries for as long as we need them to serve you and to meet our record-keeping obligations, then delete them. If you ask us to delete yours sooner, we will, unless we are required to keep it.

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Email ewjunkremoval@gmail.com or call (484) 502-4377 and we will deal with it.

Depending on where you live, you may have additional rights under state privacy law. Contact us the same way and we will honor them.

If you give us a mobile number, we may text you about your enquiry or your appointment. Message frequency varies. Message and data rates may apply. Reply STOP to any message to stop them, or HELP for help.

We do not share mobile numbers or text-message opt-in data and consent with third parties or affiliates for their marketing or promotional purposes.

This site is meant for adults arranging work on a property. We do not knowingly collect information from children under 13. If you believe a child has sent us information, contact us and we will delete it.

This site is served over an encrypted connection, and form submissions are transmitted encrypted. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security, but we take reasonable steps to protect what you send us.

If we change how we handle your information, we will update this page and change the date at the top of it.

Questions about this policy, or about information we hold: email ewjunkremoval@gmail.com, call (484) 502-4377, or write to E&W Junk Removal in Exton, PA.